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Do you have a process to ensure your learning products are consistently high-quality? Do you wish you did? Then, you’ll want to hear what Hadiya Nuriddin has to say about building a quality management initiative that’s flexible and customized for your organization’s needs. She explains how to make quality management a first thought, not an afterthought.
Hadiya has more than 20 years of experience in learning and development. She’s the author of a new book, Quality Management in Learning and Development, and you may know her previous book, Story Training. She is the Owner of Duets Learning, specializing in instructional design and development for corporate and academic environments.
WE DISCUSS:
- A good definition for quality management
- Hadiya’s journey exploring quality management
- How to have a broader perspective of quality management
- Why your QM system needs flexibility
- How QM benefits Learning and Development and the organization
- Why quality management is low on the importance scale of so many L&D teams
- How to sustain a QM system
- The advantage of developing flexible QM guidelines
- Considerations for setting up a QM system for a team and for one person
- Why quality management is the story of Learning and Development
TIME: 30 MINUTES
TRANSCRIPT: ELC 083 Transcript for Quality Management
RESOURCES:
- Quality Management in Learning and Development by Hadiya Nuriddin
- Duets Learning, Hadiya’s company
- Story Training by Hadiya Nuriddin
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