ELC 031: How To Do Course Evaluations The Right Way

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Will Thalheimer, PhD, cares about improving the products that learning professionals create. He has spent years exploring the best ways to conduct course evaluations and has compiled his findings in an excellent book, Performance-focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form.

Will has worked in the learning-and-performance field for 30 years—as a trainer, instructional designer, simulation architect, project manager, business product line manager, speaker, writer, researcher, and consultant. Forming Work-Learning Research in 1998 to build bridges between research and practical wisdom, Will works to provide the workplace learning-and-performance field with research-based information, simultaneously helping clients create and deploy radically more effective learning interventions.

WE DISCUSS:

• Importance of measurement and evaluation for instructional designers
• Correlation between smile sheets and learning
• When to get feedback during the instructional design process
• Different ways to get feedback
• Smile sheets defined
• Problems with traditional smile sheets
• Solutions to the problems with traditional smile sheets
• Types of questions and responses that work and don’t work
• Four pillars of learning effectiveness
• The kinds of questions that allow us to get feedback on learning effectiveness
• The deeper message that smile sheets send
• Creating evaluation questions for low reading levels
• Delayed smile sheets
• Wow!

TIME: 24 minutes

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TRANSCRIPT: Download the ELC 031 Transcript

RESOURCES:

• Performance-focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form by Will Thalheimer
• Will at Work Learning: Will’s blog
• Smile Sheets: Book Website
• Work-Learning Research: Will’s Consultancy
• Submit a smile sheet question to get evaluated by Will

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