ELC 031: How To Do Course Evaluations The Right Way

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Will Thalheimer, PhD, cares about improving the products that learning professionals create. He has spent years exploring the best ways to conduct a course evaluation and has compiled his findings in an excellent book, Performance-focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form.

Will has worked in the learning-and-performance field for 30 years—as a trainer, instructional designer, simulation architect, project manager, business product line manager, speaker, writer, researcher, and consultant. Forming Work-Learning Research in 1998 to build bridges between research and practical wisdom, Will works to provide the workplace learning-and-performance field with research-based information, simultaneously helping clients create and deploy radically more effective learning interventions.

WE DISCUSS:

• Importance of measurement and course evaluation for instructional designers
• Correlation between smile sheets and learning
• When to get feedback during the instructional design process
• Different ways to get feedback
• Smile sheets defined
• Problems with traditional smile sheets
• Solutions to the problems with traditional smile sheets
• Types of questions and responses that work and don’t work
• Four pillars of learning effectiveness
• The kinds of questions that allow us to get feedback on learning effectiveness
• The deeper message that smile sheets send
• Creating evaluation questions for low reading levels
• Delayed smile sheets
• Wow!

TIME: 24 minutes

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TRANSCRIPT: Download the ELC 031 Transcript

RESOURCES:

• Performance-focused Smile Sheets: A Radical Rethinking of a Dangerous Art Form by Will Thalheimer
• Smile Sheets: Book Website
• Work-Learning Research: Will’s Consultancy
• Submit a smile sheet question to get evaluated by Will Thalheimer