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You are here: Home / eLearning Design / Using Critiques To Improve Learning Experience Design

Using Critiques To Improve Learning Experience Design

Lessons and Resources to Get You Started

by Connie Malamed

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Many creative fields use critiques to improve the ideas and implementation of a design. The input from others can bring new perspectives and insight to a rough version of any work. Critiques are collaborative ventures that can help designers formulate or refine their ideas.

Knowing that it is difficult to work in a vacuum, it seems that critiques should be a formal part of learning experience design. Critiques involve calling together a group of people to assess an idea while it is still a sketch, wireframe or prototype. It is not an opportunity to vent or criticize.

If you are unsure of how to start doing critiques in your organization, read the lessons and check the resources in this article.

Seven Lessons

Lesson 1: How to Improve Your Skills and Products with Design Critiques
In this podcast, I interview Adam Connor, co-author of Discussing Design. He offers valuable guidance on what a critique should accomplish.

Lesson 2: Design Critiques: Encourage a Positive Culture to Improve Products by Sarah Gibbons
Gibbons, UX specialist with Neilson Norman Group, provides a good primer on design critiques. She explains what critiques are, their value, how to facilitate them and how to present your design during a critique. Start here to see how critiques benefit designers and their organizations.

Lesson 3: How to Run a Design Critique by Scott Berkun
This comprehensive and lengthy article explains the critique process, how to lead the way, who should participate, the types of questions to ask, and how to keep critiques from getting personal. This lesson will give you what you need to get started with design critiques.

Lesson 4: Four Things Working at Facebook has Taught Me About Design CrItiques by Tanner Christensen
Another article that provides a good foundation in running a design critique. Of particular interest, is the difference between criticism and critique. This point can’t be stressed enough.

Lesson 5: 20 Ways to Make Your Design Critiques More Effective by Neil Turner
Once you get the basics covered, you may wish to improve the the process. This article offers many ways to improve the culture surrounding critiques in the workplace. You’ll find lots of good ideas for making things go smoothly.

Lesson 6: Design Criticism and the Creative Process by Cassie McDaniel
The underlying theme of this article is about adopting the right attitude for the most effective critiques—one of collaboration. With this in mind, McDaniel provides numerous ways to clarify vague feedback in order to improve your design.

Lesson 7: Google Ventures Guide to Design Critiques by Braden Kowitz
The point of this article is to avoid leaving a critique feeling scattered. The author covers guidelines, how to set the stage and how to simulate the flow of the customer experience. In our case, showing the flow of the learner’s experience is an excellent way to examine an assess a design.

Design Critique Resources

Books

  • Discussing Design: Improving Communication and Collaboration through Critique by Adam Connor and Aaron Irizarry. A practical guide teaching collaborative teams how to give and receive critiques.
  • Articulating Design Decisions by Tom Greever
  • Art Critiques, A Guide by James Elkins. This book is only partially relevant, as it discusses art critiques as part of studio art classes. Still, you can get a sense of where it all started and there is some valuable information that applies to any type of critique.

Checklists

  • UX Design Critique Cheat Sheet
  • Design Critique Guide Checklist

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Comments

  1. Britney Osbern says

    November 15, 2016 at 9:18 pm

    We just started conducting design reviews at our organizations. We created a rubric to measure against;that’s helped tremendously!

  2. Connie Malamed says

    November 17, 2016 at 5:42 am

    Glad to hear that, Britiney. Would you be allowed to share the rubric and let me add it as a download (with your company holding the copyright, of course.)
    Connie

  3. Nikos Andriotis @ TalentLMS says

    November 17, 2016 at 10:18 am

    I’m a bit confused – are critiques recommended while consulting and designing a learning program in an organization, for instance: we want to launch a learning program, here’s the curriculum, what do you guys think? Does it make any sense and what can we do to make it make more sense?

    Or rather, are critiques discussed here as the very means by which learning in an organization will be realized?

    Sorry if that’s asking about obvious stuff and thanks for an answer in advance!

  4. Connie Malamed says

    November 17, 2016 at 11:04 am

    Hi Nikos,
    Design critiques can be done during the design phase of any ID model. You present your design solution as a sketch or a prototype to your team or any others you invite. You explain what the problem you are solving, demonstrate it and ask for feedback. The articles explain it all.
    Best,
    Connie

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